OUR PRIVACY RIGHTS
Effective March 1, 2022Your privacy is important to Restore Patch LLC. To better protect your privacy, we are providing this notice explaining our online information practices and what choices you have about the way your information is collected and used. Our privacy policy explains:
- Who we are
- The information we collect
- How we use the information we collect
- How we protect your information and data retention If and when we share your information, and why.
- How you can exercise your privacy rights
- Other useful information
ABOUT US
Restore Patch LLC is a CO-based health and wellness company focused on
providing scientific proven strategies and products to improve the
health and wellness of people.
WHAT INFORMATION DO WE COLLECT?
Restore Patch LLC is a CO-based health and wellness company focused on
providing scientific proven strategies and products to improve the
health and wellness of people.
When ordering or registering on our website, as appropriate, you may
be asked to enter your name, e-mail address, mailing address, phone
number or credit card information.
Additionally, when visiting our website, we may automatically collect
certain information about your device and usage of our products and
services. This is common data collection information and helps us
provide a better experience for you.
Additionally, we use cookies to collect some of this information.
Cookies are small files that a site or its service provider transfers
to your computer’s hard drive through your web browser (if you allow)
that enables the sites or service providers’ systems to recognize your
browser and capture and remember certain information.
We use cookies to help us remember and process the items in your
shopping cart, understand and save your preferences for future visits
and compile aggregate data about site traffic and site interaction, so
that we can offer better site experiences and tools in the future. We
may contract with third-party service providers to assist us in better
understanding our site visitors. These service providers are not
permitted to use the information collected on our behalf except to
help us conduct and improve our business.
Your browser settings may allow you to automatically transmit a “Do
Not Track” signal to online services you visit. Note, however, there
is no industry consensus as to what site and app operators should do
with regard to these signals. Accordingly, unless and until the law is
interpreted to require us to do so, we do not monitor or take action
with respect to “Do Not Track” signals.
The categories of information we collect and have collected, including
in the last 12 months, are as follows:
- Identifiers, including name, email address, IP address, and an ID or number assigned to your account.
- Other individual records such as phone number, billing address, or credit or debit card information.
- Demographics, such as your age or gender.
- Commercial information, including purchases and engagement with the site.
- Internet activity, including your interactions with our
- Services and what led you to our Services.
- Geolocation data provided through location enabled services, such as WiFi and GPS OInferences,
- including information about your interests, preferences and favorites.
HOW DO WE USE THE INFORMATION WE COLLECT?
Any of the information we collect from you may be used in one of the following ways wherein our legitimate business interests:
- To personalize and continually improve your shopping experience; to provide support; to update our records and generally maintain your accounts with us; to improve our store and platform; to enable third parties to carry out technical, logistical, or other functions on our behalf; and for day-to-day running and management of the business.
- To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
- To improve customer service (your information helps us to effectively respond to your customer service requests and support needs)
- To process transactions
- To administer a contest, promotion, survey or other site feature To send periodic emails (The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.)
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
HOW DO WE PROTECT YOUR INFORMATION AND DATA RETENTION?
We implement a variety of security measures to maintain the safety of
your personal information when you place an order or enter, submit, or
access your personal information.
All traffic to and submitted on Restore Patch LLC is transmitted via
industry standard encryption. Examples of this traffic includes login
credentials, order forms, contact forms, and normal web page views.
All credit card and other payment details are secured in the same way,
and are neither stored by Restore Patch LLC, nor directly accessible
by their employees.
Your information, whether public or private, will not be sold,
exchanged, transferred, or given to any other company for any reason
whatsoever, without your consent, other than for the express purpose
of processing your orders, delivering the purchased product or service
requested or otherwise facilitating your use of our website or
products.
We will retain your Personal Data for as long as you maintain an
account or as otherwise necessary to provide the Services. We will
also retain your Personal Data as necessary to comply with our legal
obligations, resolve disputes, and enforce our agreements.
Where we no longer need to process your Personal data for the purposes
set out in this Privacy Policy, we will delete your Personal Data from
our systems.
If you have questions about our data retention practices, please
contact us through our Support Team.
DO WE SHARE ANY INFORMATION WITH OUTSIDE PARTIES?
We do not sell, trade, or otherwise transfer to outside parties your
personally identifiable information. This does not include trusted
third parties who assist us in operating our website, conducting our
business, facilitating transactions with us for you or otherwise
servicing you. Restore Patch LLC uses a variety of third-party service
providers to help us provide services related to the Restore Patch LLC
Platforms(s) and our services. Service providers may be located inside
or outside of the European Economic Area (“EEA”. For example, services
provided may help us: (i) conduct fraud prevention and risk
assessments; (ii) perform product development, maintenance, and
debugging; (iii) provide customer service, advertising, payment, and
transactional services; (iv) help us track website analytics, such as
conversion and traffic metrics; and (v) verify information against
public databases. We only share your information with trusted third
parties that agree to keep it confidential and comply with privacy
obligations. Examples of such third parties are payment gateways and
warehouse programs used in the shipping of orders. We may also release
your information when we believe release is appropriate to comply with
the law, enforce our site policies, or protect ours or others’ rights,
property, or safety. However, non-personally identifiable visitor
information may be provided to other parties for marketing,
advertising, or other uses. In certain situations, we may also be
required to disclose personal data in response to lawful requests by
public authorities, including to meet national security or law
enforcement requirements.
YOUR OPTIONS AND PRIVACY RIGHTS UNDER THE EUROPEAN GENERAL DATA
PROTECTION REGULATION (GDPR) AND THE CALIFORNIA CONSUMER PRIVACY ACT
(CCPA)
Limiting use of, or deleting, your personal information may impact
features and uses that rely on that information. However, we will not
discriminate against you for exercising any of your rights, including
otherwise denying you goods or services, providing you with a
different level or quality of services, or charging you different
prices or rates for services.
Restore Patch LLC does not sell personal information to third parties
for monetary value. However, the term “sale” is defined broadly under
the California Consumer Privacy Act. To the extent that “sale” under
the CCPA is interpreted to include interest based advertising or other
data uses described in the “How do we use the information we collect?”
and “Do we share any information with outside parties?” Sections
above, we will comply with applicable law as to those activities.
Restore Patch LLC discloses the following categories of information
for commercial purposes:
- Commercial Information
- Demographic Data
- Location Data
- Identifiers
- Inferences
- Internet activity
- Accessing your information. You have the right to request a copy of the information we have collected about you. If you would like to request a copy of some or all of your information, please contact us at shop@restorepatch.com. and we will assist you with your request.
- Correct, update or request deletion. You may contact us directly at shop@restorepatch.com. to manage your account information or correct, update or request deletion of any of your personal information.
- Cookies: If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone or by contacting customer service. For more information about cookies and how to remove them from your browser, you can visit www.aboutcookies.org or www.allaboutcookies.org.
- Issue a complaint. You have the right to complain to a data protection authority about the collection and use of your personal information. Concerns. Additional questions and concerns regarding the information in this policy can be directed to shop@restorepatch.com.
LEGAL BASIS FOR COLLECTING PERSONAL INFORMATION (EEA PERSONS
ONLY)
EU PRIVACY SHIELD POLICY
If you are from the European Economic Area, our legal basis for
collecting and using your information will depend upon the information
we collect and why. We typically collect and use your information
where it is in our legitimate interest and that interest is not
overridden by your privacy rights and data protection interests. Our
legitimate interests may include giving you a better experience on our
website, providing you with a service or product, marketing our
products and services, and maintaining and enhancing our technology
for your use.
THIRD PARTY LINKS
Occasionally, at our discretion, we may include or offer third party
products or services on our website. These third party sites have
separate and independent privacy policies. We therefore have no
responsibility or liability for the content and activities of these
linked sites. Nonetheless, we seek to protect the integrity of our
site and welcome any feedback about these sites.
CALIFORNIA ONLINE PRIVACY PROTECTION ACT COMPLIANCE
Because we value your privacy, we have taken the necessary precautions
to be in compliance with the California Online Privacy Protection Act.
We therefore will not distribute your personal information to outside
parties without your consent. CALIFORNIA ONLINE PRIVACY PROTECTION ACT
COMPLIANCE Because we value your privacy, we have taken the necessary
precautions to be in compliance with the California Online Privacy
Protection Act. We therefore will not distribute your personal
information to outside parties without your consent.
CHILDREN’S ONLINE PRIVACY PROTECTION ACT COMPLIANCE
We are in compliance with the requirements of COPPA (Children’s Online
Privacy Protection Act), we do not collect any information from anyone
under 13 years of age. Our website, products and services are all
directed to people who are at least 13 years old or older. If you
become aware that a child has provided us with Personal Data without
parental consent, please contact us through our Support Team. If we
become aware that a child under 13 has provided us with Personal Data
without parental consent, we will take steps to remove the data and
cancel the child’s account.
ONLINE PRIVACY POLICY ONLY
This online privacy policy applies only to information collected
through our website and not to information collected offline.
TERMS AND CONDITIONS
Please also visit our Terms and Conditions section establishing the
use, disclaimers, and limitations of liability governing our liability
(including any liability arising out of this online privacy policy)
and your use of our website at www.restorepatch.com. The provisions of
this privacy policy set forth our position with respect to your
information and our commitment with respect to your privacy. Though we
endeavor to comply with these terms, this policy is not a guarantee
that your information will be 100% safe or that we will comply with
this policy 100% of the time.
YOUR CONSENT
By using our website, you consent to our privacy policy.
CHANGES TO OUR PRIVACY POLICY
If we decide to change our privacy policy, we will update the Privacy
Policy modification date below. Any change will be effective as of the
date posted to our website, and we have no obligation to notify you of
such changes. This policy was last modified on March 1, 2022
CONTACT US
If there are any questions regarding this privacy policy you may
contact us using the information below.
www.restorepatch.com
Restore Patch LLC 200 South Wilcox Suite 311
Castle Rock, CO 80104
shop@restorepatch.com
(888)269-9599