OUR RETURN POLICY
To begin the return process:
- Email us at firstname.lastname@example.org
- Use "Restore Patch Return / Restore Patch Return Request" as your subject line.
- You will be contacted by our Customer Service team to complete the process.
We offer such a stellar return policy because we truly believe in our products and want our customers to give them an honest and fair shot.
Return requests will not be processed earlier than two weeks after the product has been delivered.
Per our return policy, we require the return of any unused product to receive a full return. Please reach out to customer service for further assistance or additional questions before returning any item(s).
Returns can be sent to the following address:
200 South Wilcox, 311
Castle Rock Colorado 80104
Please include a note with your name, email address, and order ID in your returning package so help expedite your transaction.
Initial shipping charges are non-refundable. Shipping fees for returns and exchanges are the responsibility of the customer.
Once we receive a return, please allow between 7-10 business days for processing. After initiating the return, funds can take 3-7 business days to post, which is dependent on the original payment source. You can expect an email once your return has been received and processed.